Hotel Customer Service Agent, NF-02
- Location
- Honolulu, Hawaii, United States
- Work arrangement
- On-site
- Employment type
- Full-time
- Category
- Hospitality & Tourism
- Industry
- Administration & Office Support
- Openings
- 1
- Apply by
- 23 Nov 2026
About the role
Welcome guests to the Hale Koa Hotel in Honolulu, Hawaii, a property with more than 800 rooms, as a hotel customer service agent. You will work at the front desk, handling check-in work, reservations, telephones, guest information and billing questions, and helping with tickets, transport, luggage and keys. You will handle cash carefully, pass on emergency messages, and sort out small guest problems with a calm and friendly manner. Pay: $25–$28.06 per hour, NF 2. Applicants need progressively responsible hospitality experience that can be done with minimal supervision, good customer-service and communication skills, and availability on weekdays, weekends, holidays and varied hours. There is no education requirement; knowledge of the OPERA hotel system and typing at 30 words per minute are preferred. Local Oahu commuting-area candidates are reviewed first and relocation is not authorised.
Requirements
Progressively responsible hospitality experience that can be done with minimal supervision, good customer-service and communication skills, and availability on weekdays, weekends, holidays and varied hours.
How to apply
- Select Apply now.
- You are taken to U.S. Department of the Army — United States Army Installation Management Command’s own application page to send your application.
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