Medical Support Assistant (Advanced)
- Location
- Honolulu, Hawaii, United States
- Work arrangement
- On-site
- Employment type
- Full-time
- Category
- Healthcare & Nursing
- Industry
- Healthcare & Nursing
- Salary
- $61,592 – $80,070 / year
- Openings
- 1
- Apply by
- 23 Dec 2026
About the role
This Honolulu role keeps community-care clinics running smoothly by coordinating schedules, cancellations, and appointment changes for veterans. The successful candidate will check patients in and out, confirm personal details and insurance coverage, answer and route calls with care, and keep waiting lists, referrals, and recall lists up to date. Much of the work involves reading clinical orders, spotting access problems early, and alerting supervisors when a veteran cannot be booked promptly. Attention to accuracy, patient safety, and clear communication matters throughout, since the role supports timely treatment, orderly records, and a welcoming first point of contact for people seeking care outside a VA hospital.
Requirements
Open to the public (U.S. citizens/nationals). See the official USAJOBS posting for the full qualifications and eligibility requirements for this role.
How to apply
- Select Apply now.
- You are taken to U.S. Department of Veterans Affairs — Veterans Health Administration, VA Pacific Islands Health Care System, Care in the Community Service’s own application page to send your application.
Applying is free. We never ask candidates for money. The exact steps can differ by job and employer.