IT Mission Officer (m/f/d) (Ref. G26000590)

About the role

The Ministry of the Environment, Climate and Biodiversity is looking for an IT mission officer to lead its IT service, based in Luxembourg-Kirchberg, on a full-time civil servant contract (part-time at 75% is also possible). You will take charge of the ministry's IT service, defining and steering its digital strategy in close collaboration with the ministerial cabinet, aligning IT projects with the ministry's business objectives and supervising the technical solutions in use. The post is set to evolve into the role of head of the IT service during 2027, so you will be building the service's future as well as running its present. You will manage and develop the service's team, guarantee the security and continuity of its services, drive innovation and modernisation, and steer the project portfolio, prioritising projects, planning resources and budgets, managing risks and deadlines, and reporting on progress. You will also be the bridge between technical teams and non-technical colleagues, explaining technical issues in clear terms and supporting business teams as they adopt new tools and ways of working.

Responsibilities

- Lead the ministry's IT service: define and steer its digital strategy with the ministerial cabinet, and align IT projects with business objectives. - Manage the IT team and develop its skills: set objectives, distribute tasks and accompany team members. - Guarantee the security and continuity of services: apply cybersecurity requirements and ensure service resilience. - Drive innovation and modernisation: identify and deploy innovative solutions such as automation, open data and generative AI. - Steer the project portfolio (PMO): prioritise projects, plan resources and budgets, manage risks, deadlines and dependencies, and report on progress. - Communicate and federate: explain technical issues to non-experts and ensure coordination between actors. - Pilot change implementation, supporting business teams in adopting new tools and methods. - Measure performance and improve services using indicators such as service levels and user satisfaction.

Requirements

Applicants must be Luxembourg nationals, hold a master's degree in IT or information and communication technologies (at least level 7), and have at least 5 years' experience in IT, with a good command of French, German and Luxembourgish. You need managerial capacities (strategy, agility, delegation, change management), analysis and strategic reflection, initiative and ease with IT technologies, as well as knowledge of IT strategy and governance and project management methodologies (PRINCE2, Quapital IT, Agile), cybersecurity and infrastructure (ISO 27001, NIS2, incident management, continuity and recovery plans), systems architecture and integration, data management and analytics, innovation and technology watch, collaborative tools (Microsoft 365, SharePoint, CMS AEM, ArcGIS Pro, electronic document management, QLIK) and personal data protection legislation. Confirmed experience supervising and managing a team, leadership, responsibility, communication, listening, organisation and priority management are also required.

Preferred qualifications

Confirmed team management experience; geographic information systems (ArcGIS); experience implementing generative AI while respecting ethical and legal considerations; understanding of how government works, public decision-making processes and the administration of state IT projects.

Skills