Lead Medical Support Assistant
- Location
- Grants Pass, Oregon, United States
- Work arrangement
- On-site
- Employment type
- Full-time
- Category
- Healthcare & Nursing
- Salary
- $55,236 – $71,808 / year
- Openings
- 1
- Apply by
- 4 Nov 2026
About the role
Agency: U.S. Department of Veterans Affairs, Veterans Health Administration. Location: Grants Pass, OR. Salary: $55,236–$71,808/year, GS-07. Employment: Full-time, Permanent, On-site. Openings: 1. True close: 11/03/2026 11:59 p.m. ET; closes at 20 applications, which may be sooner. Lead the medical support team in a busy interdisciplinary unit at Grants Pass, coordinating daily workflow, assigning work, and making sure clinics stay covered. You will assess workload each day, handle complex and nonstandard scheduling, track backlogs, keep training records current, and work closely with physicians, case managers, and allied health staff while protecting patient confidentiality. The role also involves resolving customer-service concerns with tact and professionalism. Applicants need United States citizenship, English proficiency, and a high school diploma or equivalent, plus one year of creditable experience at the GS-06 level covering advanced medical terminology, clinical flow, coordination, patient systems across several clinics, and staff development. Schedule is Monday to Friday, 8:00 a.m. to 4:30 p.m. Apply through USAJOBS before the closing time stated above.
Requirements
U.S. citizenship; English proficiency; high school diploma, GED, or proficiency certificate; one year of creditable experience at GS-06 level in advanced medical support work, including clinical flow, multi-clinic patient systems, scheduling, and staff training. Influenza vaccination required; online assessment; trial period applies.
How to apply
- Select Apply now.
- You are taken to Department of Veterans Affairs — Veterans Health Administration’s own application page to send your application.
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