Customer Care Advisor (Voice)
- Location
- Saudi Arabia
- Work arrangement
- On-site
- Employment type
- Full-time
- Category
- Customer Service & Call Centre
- Openings
- 1
About the role
Tamara is a Riyadh-headquartered fintech platform serving shoppers and merchants across Saudi Arabia and the wider Gulf region, built around helping people shop, pay and bank through a customer-focused financial app. The company describes itself as Saudi Arabia's first fintech unicorn and works with a large network of regional and international retail brands as well as smaller businesses. In this voice-based customer care role, based on site at Tamara's Riyadh offices, you will handle everyday contact with customers by phone, email and live chat. The work includes answering inbound calls efficiently, identifying what each customer is asking for, reviewing accounts and transactions while resolving problems, explaining Tamara's services clearly, and working to support metrics without losing service quality. It is a fast-moving environment where enquiries need accurate answers and practical solutions delivered quickly and with empathy. To apply, open the application link and submit your application through Tamara's official careers board.
Requirements
- University graduate - Native Arabic speaker with English fluency at B2 level - Previous customer service experience is a plus - Confident using computers and internet applications - Strong verbal and written communication skills - Able to solve customer problems within a short time - Flexible with rotational working hours and days
Skills
How to apply
- Select Apply now.
- You are taken to Tamara’s own application page to send your application.
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