Customer Service Agent
- Location
- Lahore, Punjab, Pakistan
- Work arrangement
- On-site
- Employment type
- Full-time
- Category
- Business Process Outsourcing (BPO)
- Industry
- Business Process Outsourcing (BPO)
- Salary
- PKR 45,000 / month
- Openings
- 10
About the role
The Careers Factory is hiring Customer Service Agents for its esteemed client, a leading FMCG company (domestic campaign). Key responsibilities: handle inbound/outbound customer calls professionally; resolve customer queries and complaints; maintain accurate records of interactions; meet quality and productivity targets. Requirements: proficient in English (spoken and written); good communication and interpersonal skills; willing to work 24/7 rotational shifts with off days; prior call center experience is a plus but not required. We offer: supportive work environment, career growth opportunities, and the chance to be part of a reputed organization. Location: Raiwind, Lahore, Pakistan (on-site). Working pattern: 24/7 rotational shifts with off days. Salary: PKR 45,000 per month plus PKR 5,000 incentive. To apply: send your CV to hr@thecareersfactory.com.
Responsibilities
Handle inbound/outbound customer calls professionally; resolve customer queries and complaints; maintain accurate records of interactions; meet quality and productivity targets.
Requirements
Proficient in English (spoken and written); good communication and interpersonal skills; willing to work 24/7 rotational shifts with off days; prior call center experience is a plus but not required.
Skills
How to apply
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