Lead Technical Support Engineer (Ведущий инженер технической поддержки)
- Location
- Russia
- Work arrangement
- On-site
- Employment type
- Full-time
- Category
- Customer Service & Call Centre
- Openings
- 1
About the role
TITAN-2 (ТИТАН-2) is hiring a Lead Technical Support Engineer (Ведущий инженер технической поддержки) in Saint Petersburg, Russia, on a full-time, on-site basis. TITAN-2 is a major Russian engineering and construction holding, and its IT systems support large-scale industrial projects. As the lead engineer in technical support you will head the resolution of complex IT issues: diagnosing problems across infrastructure and applications, coordinating the support team, managing escalations, and ensuring service quality for internal users. You will combine deep technical troubleshooting with leadership — setting standards, mentoring engineers and improving support processes. This is a full-time, on-site position in Saint Petersburg, Russia. It is aimed at an experienced support or infrastructure engineer ready to lead: someone with strong systems knowledge, a calm head in incidents and the ability to organise a team's work. Apply via the link on this listing.
Requirements
Extensive experience in IT technical support or infrastructure Proven ability to diagnose complex systems issues Leadership or mentoring experience within a support team Strong organisational and communication skills Calm, structured approach to incidents and escalations
Skills
How to apply
- Select Apply now.
- You are taken to ТИТАН-2 (TITAN-2)’s own application page to send your application.
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