Service Centre Assistant — Landspítali, Reykjavík
- Location
- Reykjavík, Iceland
- Work arrangement
- On-site
- Employment type
- Full-time
- Category
- Customer Service & Call Centre
- Industry
- Healthcare & Nursing
- Openings
- 1
- Apply by
- 17 Nov 2026
About the role
Landspítali, the National University Hospital of Iceland, is recruiting staff for its hospital service centre. The work consists of telephone answering, live chat, general reception duties and secretarial and registration tasks. The service centre and receptions belong to Property and Environmental Services within the Operations and Human Resources division, and about 20 people work in this service-oriented department. Together the team provides varied and important services to hospital departments, patients and guests, works closely with the security service in the duty centre, and monitors the hospital's security and surveillance systems. Staff work according to a service policy whose aim is to be exemplary in service. The hospital offers a rewarding job with a reliable employer, a good working atmosphere, a good canteen and a shorter working week. The post is available from 1 December 2026 or as otherwise agreed, at 90–100% employment. Pay is set under the current collective agreement made by the Minister of Finance and Economic Affairs and Sameyki, as stated in the official listing; no fixed salary amount is stated. Applications should include a CV and a cover letter and copies of certificates in PDF form, and applications may remain valid for six months after the deadline. Applications close on 17 November 2026.
Responsibilities
- Answer telephones and give information to Landspítali customers and staff - Carry out general reception duties - Answer enquiries and give information in live chat and email - Carry out various registration tasks and other tasks for hospital departments - Other occasional tasks in consultation with the team leader
Requirements
Good Icelandic and English skills are a requirement (Góð íslensku- og enskukunnátta er skilyrði). Excellent service orientation, positivity and good communication skills. Good general computer skills. Knowledge of other languages is an advantage. A solution-oriented approach. Ability to work independently and in teams. An upper secondary school examination (Stúdentspróf) is desirable.
How to apply
- Select Apply now.
- You are taken to Landspítali’s own application page to send your application.
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