- Location
- Mexico
- Work arrangement
- Remote
- Employment type
- Full-time
- Category
- Operations & Management
- Industry
- Banking & Financial Services
- Openings
- 1
About the role
DEUNA is hiring a remote, full-time Technical Account Manager to support merchants using its payments orchestration platform across Latin America. You will be the technical point of contact for customers, helping them integrate payment methods, resolve issues and get the most out of the product. You will work closely with sales, product and engineering teams, translating customer needs into technical requirements and ensuring smooth onboarding for new merchants. Day to day, you will troubleshoot integration problems, run technical reviews and build trusted relationships with customers. This is a remote, full-time role on DEUNA's LATAM team. Restrictions stated in the source listing: Spanish and English fluency is required, and prior experience working with LatAm merchants is required. No salary was stated.
Requirements
- Experience in a technical account management, solutions engineering or customer-facing technical role. - Experience working with LatAm merchants (required). - Fluent in both Spanish and English (required). - Solid understanding of payments, APIs and web integrations. - Strong communication and problem-solving skills.
How to apply
- Select Apply now.
- You are taken to DEUNA’s own application page to send your application.
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